Free Shipping

We offer FREE shipping on all orders over $75 to the following countries:
Canada, USA, Australia, NewZealand, UK, Poland, Germany, France, Italy, Denmark, Netherlands, Austria, and Belgium.

Processing Time

Please allow 3 to 5 business days on average for order processing before dispatch. Rest assured, we are doing our best to get your order to you as quickly as possible.

Delivery Times

Once your order is dispatched, estimated delivery times are as follows (depending on your location):
Free Shipping: 8 to 21 business days
Expedited Shipping: 8 to 21 business days
Please note that public holidays, natural disasters, or global events (such as pandemics) may affect delivery times.

Pre-Orders & Backorders

If your order contains pre-ordered or back-ordered items, we will ship all available items first. The remaining items will be shipped as soon as they become available.
If you receive only part of your order, don’t worry — the rest is on its way!

Tracking Your Order

You will receive a confirmation email and/or text message (if a mobile number was provided) with a tracking ID and link once your order is shipped.
Please allow 1 to 3 business days for tracking information to update.
You can track your package anytime via our [Tracking Page].

Incorrect Address Disclaimer

Customers are responsible for ensuring that the shipping address provided is correct.
We strive to process orders quickly, so please contact us immediately if you believe you entered an incorrect address. We’ll do our best to assist, but changes may not always be possible once the order is in process.

Returns

By placing an order on BunniesBaby, you agree to cover the return shipping cost for any returns.
Please refer to our [Refund Policy] for details on how to initiate a return.

Lost or Stolen Packages

BunniesBaby is not responsible for lost or stolen packages. If tracking shows your package has been delivered but you have not received it, please contact the shipping carrier using the details provided on our [Tracking Page].

If you need further assistance, feel free to reach out to our customer support team.